Privacy & Confidentiality Policy
Last updated: 2025-07-30. (The previous version of this page had “Last updated:” as a placeholder with no date — corrected here; see docs/SEO-AUDIT.md.)
The lemarocainfruitsetnuts.com platform is owned and operated by Le Marocain Fruits & Nuts, headquartered at El Khattabia Residence, Building B, 1st Floor, No. 3, Abdelkrim El Khattabi Avenue, Hassan Ben M’barek Street – Marrakech, Morocco. You can contact us at contact [at] lemarocainfruitsetnuts [dot] com or by phone at +212 779 797 396.
At Le Marocain Fruits & Nuts, we respect your privacy and understand the importance of keeping your personal information secure. This policy explains how we collect, use, protect, and share information when you visit our website or use our services.
1. Information We Collect
- Name, address, phone number, and email address.
- If you register as a buyer, farmer, or supplier, we may request additional details such as identification documents, business license, and tax registration number.
- If you contact us, we may keep a record of your communication to better assist you.
- To secure transactions, we may collect billing, delivery, and payment details.
- We track platform activity such as products viewed, pages visited, IP address, browser type, and general device information to improve user experience and ensure transaction security.
2. Use of Personal Data
- Verifying your identity and ensuring platform security.
- Facilitating communication and services between buyers, farmers, and our team.
- Responding to inquiries, feedback, or support requests.
- Detecting and preventing fraud or unauthorized activity.
- Improving our website, services, and offerings, including personalization.
- Providing you with updates, special offers, or relevant marketing — only when you have consented to receive such communication.
3. Sharing of Information
- Trusted partners for logistics, delivery, and customs clearance.
- Technology service providers (e.g., secure cloud hosting).
- Payment and risk-assessment providers to ensure safe transactions.
- Marketing and analytics platforms, subject to their own privacy policies.
- Legal authorities when required by applicable law.
We do not sell personal data to third parties.
4. Cookies
Our website uses cookies to improve your browsing experience, save your preferences, and analyze traffic. You can manage or disable cookies through your browser settings. Note that some features may not work properly without cookies.
5. Data Retention
We retain personal data only as long as necessary for legitimate business purposes or as required by law.
6. Security
We use commercially reasonable security measures to protect your data. However, no system is completely secure. Always keep your login credentials confidential.
7. Children’s Privacy
Our services are not directed at individuals under 18 years of age. If we become aware that we have collected personal data from a minor, we will delete it promptly.
8. International Data Transfers
If you are accessing our website from outside Morocco, you acknowledge that your data may be transferred to and processed in Morocco or other jurisdictions with different data protection standards.
9. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
- Email: contact [at] lemarocainfruitsetnuts [dot] com
- Phone: +212 779 797 396
- Address: El Khattabia Residence, Building B, 1st Floor, No. 3, Abdelkrim El Khattabi Avenue, Hassan Ben M’barek Street – Marrakech, Morocco
